Date of Release: April 18, 2022
Now you can talk to your customers in Facebook Messenger using the Salesforce Live Chat feature.
Salesforce Chat node is now available to be added in the Facebook bot constructor so that your Salesforce operator can take a conversation over once a Facebook user reaches a certain step.
Read more about our Salesforce integration in our blog.
a. Improved behavior when a device is disconnected from the network and/or has been locked for a long time.
We got rid of the blank screens and doubled messages that occurred in some cases.
- Save button orientation cleaned up
- End user's phone number is now shown in profile
- Pictures sent to a chat via web now shown in mobile app thread