Jump to Content
InstabotGuides
GuidesAPI ReferenceProduct Changes
GuidesProduct ChangesContact UsInstabot
Guides
Product ChangesContact Us
Troubleshooting Tips

Quick Start

  • Quick Start

Configuration

  • Bot Alerts
  • Groups

Technical Guides

  • Web
    • Setup
    • Conversational Landing Page
    • WordPress
    • Squarespace
    • Google Tag Manager
    • Shopify
    • Optimizely
    • WIX
    • Launch on a button click
    • Launch Instabot inline
    • Advanced
    • Performance
  • Integrating with external services
    • Dialogflow
    • Script node
    • Google/Office 365 calendar
    • Google Analytics
    • Stripe payments
    • Send-an-email node
    • Zapier
    • Zapier node
    • Google Custom Search
    • Open Weather Map
    • Giphy
    • ActiveCampaign
    • Five9
    • Salesforce Chat Integration
    • Facebook
    • Salesforce
    • Text Messaging
  • Server API
    • Working with Objects
    • Users Object
  • Chat API
  • Webhooks
  • iOS
  • Android
  • Custom Plugins

NLP

  • Overview
    • What is Natural Language Processing?
    • Why is NLP useful in your chatbot?
    • NLP Basic Terminology
    • How to use NLP in Instabot?
  • Basic NLP
    • Add an NLP node to your bot
    • See an NLP node in action
  • Google Dialogflow
    • What is Google Dialogflow?
    • Integrate Dialogflow into your Instabot account
    • Prepare and set up the intent in your Dialogflow account
    • Add a Dialogflow node to your bot
    • See a Dialogflow node in action
    • Train your bot in Google’s Dialogflow
    • Leveraging your knowledge base FAQ content to train your bot
    • Dialogflow Advanced features

FAQs

  • Bot General Settings
    • Does Instabot support different languages?
    • Can I change the size of the bot on my site?
    • How many domains can be connected to my Account?
    • How to create a new user on your Instabot account?
    • How to deactivate a user on your Instabot account?
    • How to reactivate a user on your Instabot account?
    • How to reset the password of a user on your Instabot account?
    • Does Instabot support NLP and AI?
  • Bot Structure and Deploy
    • How can I duplicate my bot?
    • How do I copy the existing node/bot path?
    • Can I add a delay before or after a specific node?
    • Why does my bot node have a red error triangle on it?
    • How can I close a bot path?
    • How can I see previous versions of my bot?
    • How can I create a goal?
    • How do I add another calendar account?
    • Is there any limit on the number of nodes you can have per bot?
    • Is there any limit on the number of options in a Multiple Choice node?
    • How is Instabot added to my website?
  • Bots in action
    • Can a user edit their answer when filling out lead fields (name, phone number, email, etc.)?
    • How can someone restart the Facebook bot flow from the beginning?
    • How do I use live chat takeover?
    • Can a user upload files to Instabot?
    • Is there a limit for user response on the “Free Text Reply” node?
    • How can I set up real-time alerts?
    • How can I set the maximum times to show a user a bot?
    • What is the difference between the “User stopped responding” and “User left the conversation” notifications?
  • Bot Data
    • Why do users in my account have strange names?
    • If users come back to my site, will Instabot recognize them?
    • What information is collected about users? Does Instabot collect IP Addresses?
  • Troubleshooting Tips
    • Why do I not get real-time alerts?

Additional Resources

  • Instabot Launch and Trigger Types
  • Chatbot Best Practices
  • Marketing and UTM Attribution
  • Advanced Messaging Features
Powered by 

Troubleshooting Tips

Suggest Edits

Frequently Asked Questions

Why do I not get real-time alerts?

Updated over 2 years ago


What’s Next
  • Bot General Settings
  • Table of Contents
    • Frequently Asked Questions