Don't have an Instabot account yet?
There are many ways of launching an Instabot in your website.
This guide will show you how to launch Instabot when a certain user-driven event occurs. This method is ideal for use-cases like:
- when the user clicks a button on your webpage
- when a user interacts with an embedded video player (eg: pause, stop, play)
To do this, we will do three things:
- Set up an event-trigger for your conversation in the Instabot portal
- Attach your button's "click" to the Instabot event-trigger
- Set up an event-trigger for your conversation
- To start, let's create and assign your Instabot event-trigger to your conversation. Open your Instabot conversation, click
Triggers, then switch to the
Advanced launch options
Advanced launch optionsallows you to configure the specific button-click or event that will trigger this bot.
On this page, you can either select an existing event-trigger, or create a brand new one. in this example, let's create an event-trigger called
Start by clicking
Manage Event Triggers at the end of the event-trigger list. A new window will open, and here, you will create your new event-trigger.
- Go back to the page you came from, refresh it, and then select newly created event-trigger from step #2. Now click Publish Bot.
apiKey- Your Instabot API key
IMPORTANT - Multiple Instabots on a single page
- this script block should be inserted into your page once
- the script block in step 2 should be inserted into your page for as many Instabots you have on your page (eg: if you have 5 buttons that launch 5 different Instabots, you should insert script step 2 into your page 5 times)
- Define a new function with a second
<script>block that will be called when the desired user event occurs.
In this case, we will define a function called
needHelpButtonClick() that will be contained in this new
<script> block. This function will be called when a user clicks the 'I need help' button
Note the exact name of the function that you've assigned to
window. This function name will be important in the next section when we attach your button "click" with this function.
- In the new function you just defined, replace the following value with your value:
window.RokoInstabot.trigger- The Instabot event-trigger attached to your conversation in the previous section
Make sure the value in
window.RokoInstabot.triggeris set to the name of the event trigger you configured in section 1.
In this case, make sure you replace
YOUR-specific-conversation-event-triggerwith the exact event-trigger that you configured in section 1.
- Let's use the below snippet for this example.
Note the function assigned to the button's
onclick- this will be important in a few steps
In this simple code sample, we are calling the Instabot event-trigger when a user clicks a button by leveraging
This basic framework can be extended to any user-initiated event you want by attaching the Instabot event-trigger to any user-action callback you want - eg:
<HTML-element-that-the-user-interacts-with specificUserActionCallBack = "your-instabot-event-trigger-function-name()"/>
<button type="button" onclick="needHelpButtonClick()"> I'm confused about your different subscription plans. I need help!! </button> <!-- OR if you are using a regular <a> anchor tag --> <a onclick="needHelpButtonClick()"> I'm confused about your different subscription plans. I need help!! </a>
- Your webpage's source code should now include 3 Instabot elements:
- the function containing the Instabot event-trigger (eg:
- a UI element that when interacted with, will call the Instabot event-trigger function (
needHelpButtonClick()in this example)
Updated almost 2 years ago